Customer Testimonials and Feedback - International Rail

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Testimonials

What our customers say about us...

Hi Melanie,

We're back from our trip now and just wanted to say thank you very much for all your help in organising our train tickets for our travel around Italy. All our train journeys went very smoothly and it was all a very easy process with using the e-tickets etc …… so thanks again for all your help (and patience) in booking it all in for us, much appreciated. Will recommend you to others heading over that way.

Regards, Nicki

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Thanks Melanie, that's great.

I have told the Travel Agents how neat you were to deal with and if I hear of anybody else travelling that want to go by rail, I will pass on your name and phone number / email.

If, or when more to the point, I go overseas again, I will definitely be in touch if I want to travel by train.

You have been a gem.

Thanks again.

Jill

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Hi thanks Jill, i have some great service from all of you there at international rail, melanie, erin, wolf, elisha and yourself...

thank you, tricia de nicola

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Thank you for your assistance and good wishes.  Please pass on thanks also to Melanie and Erin for their help with our booking.

regards  Robyn

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The Manager

I would like to compliment your organisation on the excellent service your staff provided me with, and in particular "Melanie and Erin" whilst I was enquiring and booking rail travel between Italy and France for my daughter today. Their attitude and friendly demeanour meant a lot to me. They were extremely pleasant to talk to as well as being very helpful. I will have no hesitation in recommending your organisation to anyone planning to use the rail services in their travel overseas.

Regards

Ziad ----------------------------------------------------------------------------------------------------------------------

Hi Melanie & Alison, Returned from our overseas trip yesterday.Had a wonderful three weeks in Europe.Thank you for organising our train travel through Europe.Everything was perfect & went according to plan.Enjoyed travelling first class from country to country.Many thanks for all your help & advice. Best trip ever.

Regards, Chris & Lorraine - Aukland

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Thanks so much Alison,

We really appreciate all your help and prompt service. Have a great weekend,

Jenny

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Hi Alison - I just wanted to say thank you for arranging our rail passes and tickets for our recent trip to Europe. Everything went according to plan and your seat location recommendations were right on. I must say your pricing was very competitive so thanks for the excellent service

Joan and Bill - Auckland

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I have recommended your company to my friends who travel regularly to Italy on business. They suggested I travel by train between Rome, Florence and Venice so I have done them a favour by recommending  they contact you next time they go to Italy. Your train pass is cheaper than buying the tickets in Italy.

Julie - Wellington

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Thanks for the speed which you sent my train tickets. I ordered them on Sunday night and they arrived on Tuesday morning ready for my departure on Friday. I really appreciated your help.

Ian - Waikato

 

I saw your website when I was planning my holiday to Germany to visit my brother. I did not expect that you could arrange for my train tickets to be couriered to Fiji. And best of all you saved me plenty,

Suresh Nand - Fiji

 

Thanks Melanie, I am so pleased I found your website… You were very helpful with your advice and quick response to my emails and questions. I know you went out of your way to arrange my train tickets. Needless to say I had a nice holiday in the USA and Canada.

Kerri - Christchurch..